Structured “problem → action” for SAP teams

Turn messy requests into clear actions.

taktflow-systems standardizes technical communication: identify missing info, summarize symptoms, and suggest next steps—so issues don’t bounce between email, chat, and tribal knowledge.

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No customer data training. Designed for EU deployments.

Why this exists

Most delays aren’t “hard SAP”—they’re unclear requests. The same issue gets rewritten across email, chat, and tickets, while key context is missing.

Standardize incoming requests

Convert free-text into a structured checklist: system, steps, timestamps, impacted objects.

Surface missing information

Spot what’s not stated and prompt for it—before a senior consultant needs to jump in.

Recommend next actions

Propose safe next steps with human review: checks to run, questions to ask, owners to involve.

How it works

1) Paste the message

Email, chat, ticket text—anything. Add optional context like module and environment.

2) Get a structured diagnosis

Symptom overview + missing info + questions.

3) Produce the reply

A clean response template your team can send immediately.

Want a pilot with real messages?

We set up a small scoped pilot (e.g., FI/AP incidents). You keep control: human review, exportable templates, and clear ROI measurement.

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